San Diego Residents - If you live in San Diego and want to pick up your item, enter your zip code on the “Shopping Cart” page and click “Update Shipping”. The “Pickup From Store” option will appear. Select this option and no shipping fees will be added to your total order cost. Do not use this option if you are not picking up your products. We will not ship items labeled “Pickup From Store”.
Shipping Carriers: For large items, such as any Bag Toss Game Set or Score Tables, we will ship using FedEx Ground. When shipping to a residence, items will ship using the FedEx Home Delivery service, and when shipping to a business, items will ship using FedEx Ground. For Small items, such as New Bag Sets or Empty Bag Sets, we will ship using Priority Mail.
P.O. Box Addresses: We can ship bag sets to P.O. Boxes using our standard rates; However, to ship other items, like board sets, shipping charges will be greater than that quoted on our web site. Please contact us for a quote prior to ordering when shipping Bag Toss Game Sets to a P.O. Box.
APO Overseas: We can only ship Tailgate or Camper sized boards overseas. Long Boards are too big to ship. The post office charges a lot more for oversized packages and there is added risk of damage to the Bag Toss Set when the package dimensions are larger.
International Shipping: We have partnered with Bongo International to fulfill our international orders. International customers can save up to 82% off typical international shipping rates by following these four easy steps:
If you have any questions, please feel free to contact Bongo through live chat. They will be glad to assist you. Click on the Bongo banner below to get started!
Note: You will pay for both shipping to Bongo's facility through our shopping cart and also the shipping charge from Bongo's facility in Bridgeport, CT to your destination.
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Order Processing: We normally ship orders out the next day, but at the moment we are very busy. It may be 1-5 days before we ship your order. Orders received on Friday will ship on Monday. Custom orders can take 2-8 business days extra (maybe more depending on difficulty of the job).
Shipping Costs: You can determine shipping costs by adding items to the cart, entering your zip code and hitting the update button.
Approximate Standard Shipping Transit Time:
West Coast: 1-3 business days
Midwest: 3-6 business days
East Coast: 4-6 business days
If you would like your order shipped faster, let us know. FedEx offers 2-Day and Overnight shipping, but this is usually 2-3 times more expensive than the standard shipping rate. If you want to know how long it will take to get your set, use our contact form and give us some details as to what you want and your shipping address.
Returns Policy - If the product is defective, please use our contact form and we will email you instructions on returning the product within 30 days of you receiving the order.
Refunds Policy - If the product is in new condition, customers may request a refund within 30 days of receiving their order. The customer is responsible for shipping costs associated with sending the product back to our facility. Once received, we will issue a refund. There is a 15% restocking fee. There are no refunds for orders that require customization, such as logos.
Cancellations Policy - Customers may cancel an order prior to shipment of stock items and prior to manufacture of custom orders. Please use our contact form.
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